Terms and Conditions of Sale

The services offered by Btween Us include: the organisation and coordination of private, public or corporate events; management of event decoration, styling, design and venue setup; management of event planning, coordination and logistics; rental of table-decoration equipment for private, public or corporate events; and the sourcing of external service providers for catering, beverages, floral arrangements and any other elements deemed necessary to meet the client’s needs.

Access to and use of the website are strictly limited to personal use. You agree not to use this website, nor any information or data contained herein, for commercial, political or advertising purposes, or for any form of commercial solicitation, including the sending of unsolicited emails.

Any service carried out by Btween Us is subject to a detailed and personalised quotation, provided or sent to the Client. This quotation specifies the nature and type of services determined on the basis of the Client’s request, as well as the related terms and costs. If the venue is kept confidential, the signature of the contract shall constitute acceptance thereof, and no claims may be made in this regard. The quotation, together with these General Terms and Conditions of Sale, constitutes a contractual offer for which the Client — or any authorised representative acting on their behalf — expressly declares having the power, authority and capacity required to enter into and fulfil the obligations arising from it. This contractual offer is valid for 30 days from the date it is sent or presented to the Client. After this period, the prices stated may be subject to modification and a new quotation will be issued by the company.
These GTCS, the quotation accepted in writing by the Client, and any document issued by Btween Us relating to the purpose of the service — excluding any other document issued by Btween Us that is for indicative purposes only — together constitute the contract.
Any modification or cancellation of the service requested by the Client is subject to the express approval of the Company. Such a request from the Client will only be considered if it reaches the Company no later than 30 days before the start of the event organised by Btween Us. After this deadline, the service shall remain valid and must be paid in full by the Client.

Payment for the services shall be made in euros or Swiss francs by bank transfer to the account details indicated on the invoice. Payment shall be made as follows: the client must pay 80% of the final invoice upon signing the contract, and the remaining 20% according to the terms specified by Btween Us in the deposit invoice (no later than two weeks before the event date). This deadline may be modified by Btween Us if deemed necessary, in which case the Client will be informed in advance. It should be noted that the final amount of the quotation may be adjusted if, for reasons attributable to the Client, the chef, staff, artists, or event venue must be retained for a longer period at the Client’s request. Any additional costs shall therefore be borne by the Client and will be listed on the final invoice sent to the Client.

During the term of the engagement, Btween Us undertakes to source and implement all components defined in the contract. At the Client’s request, Btween Us shall visit the website, schedule a 45-minute meeting, or contact the Client directly for an initial appointment, which is free of any financial commitment for the Client. During this first meeting, an initial assessment is conducted to identify the parameters envisaged by the Client. Btween Us’s obligations with respect to these criteria may be adjusted if a more detailed specification document or quotation is drawn up and accepted by both parties. Btween Us shall keep the Client informed of the progress of their file and provide descriptions of the selected services. Btween Us undertakes not to disclose any information provided by the Client, which shall be treated as confidential. Any information collected in the preparation of the specifications may be shared with Btween Us’s commercial partners, who shall be bound by the same confidentiality obligations.

The Client undertakes to comply with all rules of courtesy, tranquillity and cleanliness, and to respect the premises in which the service is carried out. The Client agrees not to delay, hinder, obstruct or disrupt the project or its execution. The Client shall ensure that Btween Us has access to any information required for the fulfilment of the service. The Client is required to comply with and fulfil the specific terms and conditions of any selected service provider(s), including the payment of any deposit or guarantee that may be necessary prior to the full settlement of all amounts due. The Client also undertakes not to contact or deal directly — before, during or after the event — with suppliers, subcontractors, service providers or collaborators involved in the Organisation without the prior authorisation of Btween Us.

Btween Us shall receive service fees as defined in the quotation. Travel expenses may be invoiced additionally if necessary. Btween Us reserves the right to increase the flat-rate fee according to the workload resulting from any modification of the specifications. The Client remains free to accept or reject Btween Us’s proposals: they may accept them as presented, request modifications—provided that deadlines allow for proper event execution—or reject the entire project without providing justification. In the latter case, the Client shall immediately release Btween Us from any obligation towards them and shall not be entitled, under any circumstances, to a refund of all or part of the deposits and fees already paid.

The Client is responsible for any direct or indirect damage that they or any participants may cause during the event, including from the moment they leave their home to travel to the picnic location. The Client declares and warrants that they have the legal capacity to enter into the contract and that they hold valid liability insurance. Accordingly, the Client undertakes to waive, and to ensure that their insurers and/or any guests likewise waive, any claim against the organiser in the event of the occurrence of any of the aforementioned incidents. In performing its services, Btween Us is bound only by a best-efforts obligation and declines all liability for any damage of any kind (theft, deterioration, etc.) affecting property of any nature (personal belongings, equipment, etc.) brought by the Client or belonging to participants, regardless of where such property is stored (parking areas, lounges, etc.).

Cancellation by the Client: In the event of withdrawal, refusal or cancellation by the Client, Btween Us shall be released from all obligations towards the Client, who shall not be entitled to postpone the event to another date nor to claim reimbursement of any amounts already paid, which shall be retained by the company as a fixed and non-reducible contractual termination indemnity. Cancellation by Btween Us: In the event that Btween Us cancels one or more services to be provided to the Client, the company holds professional civil liability insurance. It cannot be held liable for delays in the organisation resulting from force majeure events such as traffic accidents, personal accidents, strikes, adverse weather conditions, uprisings or demonstrations. Btween Us therefore strongly advises the Client to contact their broker/agent and/or insurer in order to take out cancellation insurance for the event and the service(s) listed in the quotation.

The Client acknowledges and accepts that the service provided by Btween Us may take place outdoors. In such cases, Btween Us shall not be held liable for weather conditions that render the full or partial execution of the services impossible, as initially planned at the time of contract signature. Where circumstances allow, the service will either be postponed to a later date or moved to an indoor location (where possible, at Btween Us’s discretion), subject to agreement between the provider and the Client. These GTCS are subject to Article 1218 of the French Civil Code relating to force majeure, which states: “There is force majeure in contractual matters when an event beyond the debtor’s control (such as traffic accidents, personal accidents, strikes, adverse weather conditions, uprisings, demonstrations), which could not reasonably have been foreseen at the time the contract was concluded and whose effects cannot be avoided by appropriate measures, prevents the debtor from performing their obligation. If the impediment is temporary, the performance of the obligation is suspended, unless the resulting delay justifies the termination of the contract. If the impediment is permanent, the contract is automatically terminated and the parties are released from their obligations.” It is specified that in the event of total non-performance of the service, the mandatory 50% deposit paid by the Client shall not be refunded. In the event of partial non-performance, compensation shall not exceed the total amount of the service price indicated in the quotation. Btween Us shall be released from all obligations in the event of a fortuitous event. Under no circumstances may Btween Us be held liable for direct or indirect damages related to the performance of the service(s) provided by any third-party provider(s), who shall be solely responsible towards the Client. Btween Us therefore strongly advises the Client to consult their broker/agent and/or insurer to take out cancellation insurance for the event and the service(s) listed in the quotation.

Acceptance of the General Terms and Conditions of Sale by the Client constitutes, unless a written objection is provided to Btween Us on the day of the event, authorisation for the reproduction and use of photographs and videos taken by Btween Us during any reportage. Consequently, the Client authorises Btween Us to distribute the images captured during its activities. These images may be used and exploited in any form and on any medium, whether known or unknown at this time, without any time limitation (press articles, brochures, displays, websites, etc.) for the promotion of Btween Us’s activities. The Client acknowledges that they have received full consideration for their rights and shall not claim any compensation for the use of the rights referred to in this paragraph.

By accepting these GTCS, the Client agrees to comply with health and safety measures, including barrier gestures and mask-wearing (where required). Btween Us cannot be held liable in the event of non-compliance with these measures and/or contamination of the Client and/or their guests.

The invalidity of any clause of this contract, whether pursuant to a law, regulation or court decision, shall not result in the invalidity of these GTCS.

No tolerance, omission or inaction by Btween Us may be interpreted as a waiver of its rights under these GTCS.

Any dispute or claim shall only be considered if it is made in writing and sent to Btween Us within a maximum of eight days after the end of the event.

In the event of a dispute, jurisdiction shall be assigned to the courts of the city in which the company’s registered office is located.